Security Documentation

Security Whitepaper

Download our comprehensive security whitepaper detailing our infrastructure, compliance certifications, and security practices.

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Trusted by Industry Leaders

500+
Enterprise Customers
50M+
Calls Secured
99.99%
Uptime SLA
0
Security Breaches
SOC 2 Type IIPCI DSS Level 1ISO 27001

Frequently Asked Questions

What's included in the whitepaper?

Detailed information about our security architecture, compliance certifications, and best practices.

Can I share this with my security team?

Yes, you can share the whitepaper internally with your team for security assessment purposes.

Do you offer custom security reviews?

Yes, we can arrange calls with our security team for enterprise customers with specific requirements.

How often is the whitepaper updated?

We update our security documentation quarterly or whenever significant changes are made to our infrastructure.

Is customer data ever used for training or analytics?

No, customer data is never used for training or analytics without explicit consent and is strictly isolated.

How do you handle incident response?

We follow a documented incident response plan with rapid containment, customer notification, and post-incident reviews.

What's Covered

Security architecture overview
Data encryption standards (AES-256, TLS 1.3)
Access control and authentication
Network security infrastructure
Incident response procedures
Compliance certifications (SOC 2, PCI DSS, ISO 27001)
Penetration testing results summary
Business continuity and disaster recovery

How It Works

1

Submit Request

Fill out the form with your details

2

Verification

We verify your organization

3

Delivery

Whitepaper sent to your email

Need More Information?

Our security team is available to discuss your specific security requirements and compliance needs.

JW

James Wilson

CISO, SecureBank

“The security whitepaper was comprehensive and gave our team confidence in CallSure's security posture. Their SOC 2 and PCI DSS certifications were exactly what we needed.”

Security Highlights

End-to-End Encryption

AES-256 at rest, TLS 1.3 in transit

Secure Infrastructure

SOC 2 compliant data centers

24/7 Monitoring

Real-time threat detection

Role-Based Access Control

Granular permissions with least-privilege enforcement

Multi-Factor Authentication

Added account protection with OTP and authenticator apps

Regular Security Audits

Continuous penetration testing and third-party reviews

Data Isolation

Tenant-level data separation to prevent cross-access

Automated Backups

Encrypted backups with rapid disaster recovery

Compliance & Governance

GDPR, ISO 27001, and industry best practices aligned