Education

State University

State University Increased Enrollment by 30%

Public university streamlined admissions and student support with AI-powered voice agents, dramatically improving prospective student engagement and enrollment rates.

30%
Enrollment Increase
Year-over-year growth
15K
Inquiries Handled
Monthly student inquiries
24/7
Availability
Round-the-clock support
4.8/5
Student Rating
Satisfaction score

Student Body

35,000+ enrolled students

Programs

200+ degree programs offered

Applications

50,000+ annual applications

The Challenge

1

Admissions team overwhelmed during application season

2

International students calling outside business hours

3

Inconsistent information provided to prospective students

4

Long response times leading to lost applicants

5

Limited staff for campus tour scheduling

The Solution

AI agents handling program inquiries and application status

Multilingual support for international students

Automated campus tour and interview scheduling

24/7 financial aid and scholarship information

Seamless handoff to admissions counselors for complex cases

Implementation Timeline

Deployed before fall admissions cycle in 8 weeks

Week 1-2

Discovery

Mapped student journey and identified key touchpoints for AI support.

Week 3-4

Knowledge Base

Trained AI on admissions, programs, financial aid, and campus info.

Week 5-6

System Integration

Connected with student information system and CRM.

Week 7-8

Launch

Rolled out to prospective students with marketing campaign.

“International students especially love being able to get answers at any hour. We've seen a dramatic improvement in our yield rate, and our admissions team can now focus on building relationships rather than answering repetitive questions.”
MT
Maria Torres
Director of Admissions, State University

Ready to Transform Your Institution?

See how CallSure AI can boost enrollment for your educational organization.